My GoPano micro package did not include a registration code
Recently, some a few people have reported purchasing GoPano micro packing without the required registration co...
View ArticleHow can I play my GoPano micro videos on my computer?
Once you have successfully downloaded the video files to a computer (for help with sharing click here and clic...
View ArticleHow large are movie files recorded with the GoPano app?
Video file size can vary, but it is roughly 25 mb for 1 minute of video if recorded with the iPhone 4. For vid...
View ArticleWhy are the sharing functions disabled right after I record a video?
Once a video is recorded with the GoPano app, the audio has to be processed prior to any sharing. This is done...
View ArticleWhere can I get the GoPano app?
The GoPano app is available for free through the iTunes app store: http://itunes.apple.com/us/app/gopano/id45...
View ArticleIs there a live view during the recording of a video?
Yes, during the recording of your movie the iPhone display will show you a live view of what you are currently...
View ArticleHow does exposure function with the GoPano app?
When a video is being captured by the GoPano app the exposure of the video is controlled by the focus of the v...
View ArticleAn unknown error occurred while processing this video.
If you tap the sharing button on the GoPano app and recieve the following error: "An unknown error occurred w...
View ArticleUsing iTunes File Sharing to copy videos off the GoPano app
Apple provides instructions on how to copy files off any iOS device using iTunes File Sharing: http://support....
View ArticleDoes the GoPano app unwarp the video during recording?
Yes, unlike other 360° video applications for the iPhone, the GoPano app does perform a live unwarping of the ...
View ArticleDoes the GoPano app stream to the server during recording?
No, we designed the GoPano app so that it will record and process on the iPhone. This enables the user to use ...
View ArticleWhat is the proper fit for the GoPano micro iPhone case?
The GoPano team designed a protective and functional case for the iPhone 4 and 4S. When the case is properly f...
View ArticleDoes the GoPano micro work with the iPhone 4S?
The iPhone 4S and the GoPano micro are compatible as long as you are using the 1.0 version of the GoPano app o...
View ArticleDoes the GoPano micro work with any other video functions on the iPhone?
The GoPano micro will function with other video capture functions on the iPhone, but the video will still reco...
View ArticleWhat is record time limit with the GoPano app? (All versions)
App Versions 1.0.x There is a 10 minute time limit for videos being recorded with the GoPano app. App ...
View ArticleDoes the GoPano micro take photographs?
The GoPano micro does not have the ability to take still images. We designed the product for 360° video captur...
View ArticleWhy are the recorded videos not HD?
The GoPano micro allows the user to capture the entire scene around them simultaneously using just the standar...
View ArticleWhat is the GoPano micro's field of view?
The vertical field of view for the GoPano micro is 90° (+/- 45°).
View ArticleGoPano 1.0.1 Release Information
Changes and additions to GoPano 1.0.1 (released November 9 2011) A search field has been added in the Exp...
View ArticleGoPano 1.0.2 Release Information
Changes and additions to GoPano 1.0.1 (released November 21 2011) • Now notifies when the device is low on sto...
View ArticleGoPano 1.5 Release Information
GoPano 1.5 introduces many new features and enhancements: Overall Basic navigation and playback support ...
View ArticleWhat is the best way to clean the GoPano micro lens?
Care: We suggest that you keep your optic in the carrying satchel when not in use. Try and keep the lens aw...
View ArticleWhat devices does the GoPano micro work with?
The GoPano Micro is designed specifically for the iPhone 4 and iPhone 4S because of camera capabilities of wit...
View ArticleSharing videos from the GoPano app (app versions prior to 1.5)
Sharing video with the GoPano app is very simple. First tap the “View my Videos” function of the app and ...
View ArticleHow to record with the GoPano micro
It is very simple to record a 360 video: To start, tap the "Record Video" button on the home screen of th...
View ArticleHow to manually calibrate the GoPano micro (app version prior to 1.5)
For the best possibly video quality, the GoPano app automatically calibrates the lens every time you attach an...
View Article"Thanks for registering your (null)!" Error
If you attempt to register your GoPano micro and the GoPano app displays the message below, you have encounter...
View ArticleHow GoPano micro's auto lens calibration works (All versions)
Whenever you open the record function of the GoPano app, the app will auto-calibrate the GoPano micro lens pri...
View ArticleAttaching the GoPano micro to the iPhone (All versions)
To attach the GoPano micro to record 360 videos, insert the smaller end of the GoPano micro lens into the came...
View ArticleGoPano 1.6 Release Information
The GoPano app version 1.6 includes the following feature additions and revisions: Support for iPhone 5 ...
View ArticleHow to identify a counterfeit GoPano micro
What is a counterfeit GoPano micro? EyeSee360 has discovered that there are counterfeit versions of the GoPano...
View ArticleThe GoPano app does not have a "Record" button
If you attempt to use the GoPano app and the "Record" button is not displayed on the homepage of the app, foll...
View ArticleGoPano app Upload Issues
The GoPano team has hears some reports of users experiencing issues while trying to upload videos to gopano.co...
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